Customer satisfaction is the most important thing which a company needs and thus keeping that in mind RaceTrac customer satisfaction survey is available online.
It is a strategy which is aimed to ensure that best customer experience is provided on an overall aspect which relates to providing services and products at a greater level.
Survey helps a lot when a company has competition in the market.
If you ever had any experience with Racetrac no matter whether it is positive or negative, just open up; take the survey and give your opinions and views. This helps the company in improving.
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What is RaceTrac
Racetrack petroleum is a company which operates in a chain of stores and the gas stations in the southern United States.
It is the third largest private company in the US and they are located in more than 370 places and offer 4000 products.
Their headquarters is at Atlantis and they run 600 companies out of which some are owned and some are third party operated.
You can take up the racetrack customer satisfaction survey which is available online that can help to measure the customer’s satisfaction levels.
What do you need?
In order to take up the racetrack customer satisfaction survey, you need the following
- Access to internet and computer
- Able to understand and read English or Spanish
- A recent visit to racetrack and receipt of the visit to the store which has an invitation for the survey
- Your age should be 18 or older
How to take the survey
When you take up the survey you need to follow the steps as below
- Visits the survey site tellracetrac.com
- Select the preferred language between English and Spanish.
- Enter your store number which is printed on the receipt and then clicks next
- Enter the details like date and time of visit and the amount which you had spent in shopping.
- You will be asked with a question related to your purpose of visit, goods purchased and lots more
- Your overall experience will be asked to make sure to rate the shopping experience in a true manner
- Make sure to enter your personal information so that you qualify for the surprise gifts coming your way
Value of feedback
When you wish to describe your opinions about racetrack you can take up the racetrack customer feedback survey and express your experience.
It is important for the Company as they can understand the needs of the customer and make the relevant changes as soon as possible.
They value your time taken in filling the survey. The survey will make sure to create a better shopping experience next time when you visit Racetrack.
The company uses the information of survey to improve the service and also the atmosphere of the store.
Rewards
When you take up the racetrack customer satisfaction survey you get a chance to win gifts as the company values your time that you have given to the Company in competing the survey and you will get the redemption code on completion of the survey.
It will be a 4 digit code written on the receipt. Take it along with you on your next visit and you will get a surprise item for free.