PetSmart Grooming Customer Feedback Survey

There is a section of people who value their pets as much as any other family member. The pets are loved, pampered and groomed like a kid of the family by such people.

PetSmart is one such pet grooming service provider who takes care of pets in the best way.

The PetSmart wants to know the feedback of the customers to make necessary changes and improvements in the products and services offered by him.


What is PetSmart?

PetSmart is the largest specialty pet services and solutions provider in the United States of America. They offer a wide range of economically priced pet products and in-store services.

PetSmart’s services include adoption, grooming, grooming and training of all types of pets. They also provide pet supplies and pet care consultation through online channels.

PetSmart was founded in the year 1986 as a single store, which eventually grew to become a chain of stores, operating more than 1,000 stores across the United States of America.

They are known for their comprehensive product range, pleasant staff, and competitive pricing. Customers may also locate a store near to their location through PetSmart’s website

The store offers a complete range of products including pet beds, nutrition, food, grooming products, medicines, and a lot more.

Customers can also purchase all the products through the online store on Customers can get a variety of animals for sale.

These animals include fishes, gerbils, mice, chinchillas, guinea pigs, hamsters, anoles, of snakes, and hermit crabs to name a few.

What all do you require to Participate in the Survey?

To take the PetSmart Grooming Customer Feedback Survey, following are the requirements:

  • A computer or smartphone
  • An uninterrupted internet connection
  • The receipt of previous purchase at PetSmart store.

How to take the Survey?

This survey is extremely easy to do, and it needs just a few steps. Following is the step by step guide to take the survey:

  • Sit back relaxed and take a few minutes off.
  • Visit the PetSmart Grooming customer survey page on their website.
  • Select the language from English and Spanish
  • Punch in the 16-digit pin number mentioned on the receipt
  • Choose the web address which is printed on the receipt that you have received.
  • Rate your overall satisfaction with customer experience at a particular PetSmart outlet on aspects like speed, proficiency, the responsiveness of employee, hygiene and similar things.

The Purpose of PetSmart Grooming Customer Feedback Survey:

The survey above was designed to understand the levels of satisfaction of the customers about the pet supplies and services offered at the PetSmart outlets and also to understand about the services and products through the customers’ point of view.

The company wishes to incorporate these ideas and feedback in making the necessary improvements in their products and services.


Once you have completed the survey, you will be rewarded a Petsmart discount coupon code which can be utilized on your next purchase at any Petsmart outlet and online stores. The following code is an example.

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