Krispy Kreme Listens Customer Satisfaction Survey

Krispy Kreme is one of the biggest and most popular doughnuts and coffeehouse chains and is famous all over the world. If you have visited Krispy Kreme recently, then you are eligible to participate in this survey.

The survey ensures that your views are kept under consideration and proper steps are taken in order to improve any problems or issues faced by the customers.

The long-term goal of the survey is to improve and enhance the services at Krispy Kreme to achieve better customer service.

Along with these incentives, it also provides you with the opportunity to win a validation code which can be redeemed on your next purchase.

This survey is quite customer-friendly and can be taken at the customer’s comfort which is from his or her house.

The survey will hardly take 6-7 minutes to complete.


What is Krispy Kreme?

Started in the year 1937, Krispy Kreme has become one of the largest doughnut chain and coffeehouse in many regions.

Initially operating from just one rented building, Krispy Kreme now has several operating stores all around the world.

Krispy Kreme is known for their good quality and tasty food and a customer-centric attitude.

They realize the importance of good service in case of food and strive every day to provide the best services to their customers.

Krispy Kreme has been able to achieve the loyalty of many customers because of their commitment towards providing best services to their customers.

Krispy Kreme now has more than 1000 stores around the world.

What all do you require to Participate in the Survey?

There are no demanding requirements to complete the survey.

In order to take the Krispy Kreme Listens Customer Satisfaction Survey, the pre-requisites as follows have to be looked into:

  • A device like a mobile or a laptop with stable internet connection.
  • A Krispy Kreme‚Äôs receipt.
  • Knowledge of Basic English language.

How to take the Survey?

To take the survey, follow the following procedure.

  • Log in to the survey site at
  • Select your preferred language.
  • As you go to this URL, you will be asked to fill in the details like a 15-digit survey number, type of service availed, etc.
  • In case you are unsatisfied, the survey will ask for the contact information so as to have the issue addressed.
  • Enter accurate personal contact details like your name and number and hit the ‘next‘ button.
  • You will get a survey completion page with some promotional offers for you to check.
  • You can browse further if you are interested, but it is not mandatory.

Why give survey?

The survey aims to evaluate whether the services provided by the coffeehouse is able to achieve customer satisfaction or not.

It also focuses on knowing any negative experiences faced by customers, and toils to work towards the resolution of the issue by analyzing it properly.

The objective of this survey was to obtain data required for the improvement as well as enhancement of the coffeehouse which was meant to be done in order to meet the requirements of its customers.

By taking this survey, you, as a customer can be ensured with a better visit to Krispy Kreme which will be better than the previous one.


On the successful completion of this survey, you will automatically win a validation code which can be redeemed on your next purchase.

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