Kohl’s customer satisfaction survey

If you have used a product or service then it is always advisable that you take up the survey or feedback available online. It is beneficial to you as you earn the rewards and also for the Company as they get to know about the improvement areas.

Kohl’s has come up with the Kohl’s customer satisfaction survey which will help the company in finding what the customers feel about the shopping experience.

The company came up with the ‘customer satisfaction form’ concept as it has been facing a lot of competition and it wishes to keep on giving quality services to satisfy the customers’ needs.

What is kohl?

Kohl is the business which has been known since 60s. They are the store chains of general products and the company was founded in 1962 in America.

At present they are the chain of stores with thousand of outlets in different states of United States.

They are well known for stocking in variety of products which range from watches, clothing, and jewelry to games and toys. It means that they believe in serving all sections of ‘age’ in the market and aims to cater to their needs.

In other words, they concentrate on customers of different age groups and make sure that they are satisfied with the products offered by them.

It is a ‘family focused company’ with quality products and services.

Basic needs

It is very simple to fill up the kohl’s customer satisfaction survey if you have the following

  • You need to have the basic understanding of English language
  • Internet access with a mobile device or computer
  • A ‘4 digit receipt number’ which is having the access code or the survey code on the store receipt.
  • Free time of utmost 10 minutes to complete survey

How to fill survey

If you are willing to complete the survey in easy manner then follow the steps below:

  • Visit the survey site kohls.com/survey
  • Choose the preferred language and continue. You have the option of English or Espanola.
  • Enter the 4 digit number on your receipt and the access code or the survey code.
  • Then click on start survey button to start with survey
  • Give importance to each question and give an honest feedback. You can rate the services and products as well.
  • Explain your shopping experience as well in detail
  • Submit the survey

Value to survey

At times it is a bit difficult for the customers to express their concern in a direct manner. In such cases the survey such as the kohl’s customer satisfaction survey gives the customers an opportunity to share their suggestions and opinions in a free manner.

Moreover, you would never be disappointed as your feedback will be valued to a great extent. The company will make sure that the improvements are done wherever needed.


Your time is valuable and when you give your time for filling up the kohl’s customer satisfaction survey you will be rewarded by the company.

Once you complete the survey you will receive the 105% Off coupons which can be used on your next purchase in the same store.



Leave a Comment