Church’s Chicken Customer Feedback Survey

What comes to your mind when I say “fried chicken.” I am pretty sure that Church’s chicken rings the bell. It’s great if you get a chance to review your experience.

The survey is not only concerned with improvements in taste but also service and other facilities. Surveys are the best tool for two-way communication between a brand and its customers.


What is Church’s Chicken?

Church’s Chicken restaurant, found in 1952 is now fourth in rank in the world regarding size as paralleled to their contemporaries.

After USA, it is now expanding its business to overseas locations with the brand name Texas Chicken. With over 1,700 branches the restaurant chain is providing a fine dining experience successfully in 30 countries.

The restaurant now serves a variety of food items from fries to mashed potatoes to sandwiches, nuggets, tacos, and corn on the cob.

It was first operational right across the Alamo by George Church Sr. The brand merged with Popeyes Chicken for fast growth in the 80s.

Requirement to Participate in the Survey

There are no demanding requirements to complete the survey.

To take the Church’s Chicken Customer Feedback Survey, the pre-requisites are as follows:

  • A device like a mobile or a laptop with an internet connection.
  • Restaurant receipt
  • Basic English language knowledge
  • Some free time

How to take the Survey?

  • To take the survey, follow the following procedure.
  • Go to the website
  • Input the restaurant number which is found at the top part of the receipt.
  • Enter your visit date located at the bottom of the receipt.
  • Click on start.
  • You are allowed to enter only one response per month.
  • Answer the questions and review honestly.
  • Once completed you will get a validation code which is required to redeem the offer provided on the receipt. Note down the code on your receipt.

Reason Behind Survey

If you give positive feedback, then the survey will act as a boost to the company. A negative opinion will be a wake-up call for the company to work towards it.

The company has ensured to keep in consideration every response received. The survey itself asks questions like, whether you were greeted or not? Would you like to dine in with them again or not?

The questions also include points like the appearance of staff, temperature of food, item availability, cleanliness and or any problem experience during the visit.

These points are so minutely observed by the team for providing a better experience on your every visit.

The survey also asks for your satisfaction with the resolution received for the problem you faced. The answers to these questions helps the company to check and evaluate the overall experience of a customer.


Once you complete the survey, you need to visit the outlet again with the validation code. Do provide the receipt with the code while ordering at the restaurant.

Yeah, now you can redeem the offer and enjoy some great deal of tasty food.

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