Sonny’s Bar-B-Q Guest Satisfaction Survey
The Sonny’s Bar-B-Q Guest Satisfaction Survey is launched by the company to understand about the experience of the diners in the restaurant.
The survey probes deep into the major elements that compose the restaurant at large.
The objective is to identify the weakness and take care of them; at the same time strengthening the strengths to enhance retention and new customer acquisition.
The main requirement of the survey is the receipt from Sonny’s as it contains the printed code which would allow you to get an entry to the survey.
The company expects you to be honest about your feedback – even if you had an unpleasant experience just let them know so that they can make the necessary changes to impress you again.
What is Sonny’s Bar-B-Q?
Sonny’s is a BBQ restaurant specializing in their smoked meat BBQ.
This meat is smoked on an oak for about 12 hours to get that signature flavor that drives people keep coming back to this place!
The restaurant has been named after its founder Floyd “Sonny” Tillman who opened it along with his wife Lucille.
They imagined a place where people would get to eat tasty food, in a homely environment.
Sonny’s BBQ has always maintained its traditional taste and ambiance, apart from spreading their wings to so many locations during the past few decades.
The restaurant now has hundred plus branches all across the US, especially in the South Eastern states.
What all do you require to Participate in the Survey?
In order to participate in the Sonny’s Bar-B-Q Guest Satisfaction Survey, following are the needs and conditions:
- A stable Internet service.
- A Sonny’s Bar-B-Q receipt with survey invitation.
- A device for accessing internet.
How to take the Survey?
Following is the step by step procedure to take the survey:
- Go to the survey page by following the link talktosonnys.com.
- Enter the 15-digit invite code mentioned on your receipt.
- Mention the date and time of your latest visit to the restaurant.
- Mention whether your order was a dine-in, take out or home delivery order.
- Mention the items that you ordered on that day.
- Mention your complete experience and rate the restaurant consequently.
- Mention the likelihood of your returning to the restaurant in near future. Also mention the likelihood of recommending the place to others.
- Suitably rate the precise aspects of the place such as the hygiene, design, speed of service, cost effectiveness, behavior of staff, quality of food, etc.
- You may also provide suggestions on improvements that can be implemented.
- Submit your contact details.
- Once you complete the survey, you will receive a free pork sandwich with the purchase of a dish of equal or higher cost.
The Purpose of Sonny’s Bar-B-Q Guest Satisfaction Survey:
This survey is intended to understand about the quality of products and services from the point of view of the diners, and what are the various areas where improvement that can be done to make the experience even better.
Reward:
Sonny’s BBQ offers you a validation coupon code to redeem the offer on your next visit.